Customers who come back are the cheapest ones.
Every customer, every order, every email — in one place. Vellaro remembers who bought what, and the AI helps you bring the right people back at the right moment.
Every customer has a story. Now you can read it.
Name, orders, favorite products, how much they spend and how often. From the shop counter or the website — one profile per customer, always up to date. Ask the AI and it sums anyone up in a sentence.
- Full purchase history, online and in-store
- Notes and contacts always at hand
- One customer, one profile — no duplicates
Stop writing to everyone. Write to the right ones.
New customers, loyal ones, big spenders, people who haven't bought in months: Vellaro groups them for you. The AI even suggests segments worth targeting — like 'bought a sofa, never saw the cushions'.
- Ready-made segments: new, loyal, at risk, VIP
- AI-suggested groups you'd never think of
- Every campaign hits people it's actually relevant to
Emails that send themselves — and sound like you.
Set them once, forget them forever. The AI writes the texts in your tone, in three languages, and every email goes out exactly when it matters.
Welcome
A new customer signs up, a warm welcome goes out. First impressions handled — with a discount code if you want one.
Order confirmations
Order received, payment confirmed, shipment on the way. Your customers always know where their order is — without calling you.
Abandoned carts
A full cart left at the door is money on the table. A gentle reminder brings shoppers back to finish what they started.
Subscription renewals
Renewal reminders, receipts, and a polite nudge when a payment fails. Recurring revenue that actually recurs.
Win-back
A customer's gone quiet for months? A well-timed 'we miss you' — written by the AI, approved by you — often does the trick.